Process Simplification

Situation
 Global review and approval process.
 Multiple manual steps in process requiring administrative support.
 Globally inaccessible database with limited search facilities.

Target
 Requirement for simplified globally accessible system, easy to use with good search facilities.

Action
 Designed intranet based review and approval system.
 Worked with IT consultants to define system requirements and testing from inception to launch of live system.
 Resolved system bugs and specified and released of new versions.

Result
 Revolutionary new system implemented with global access and superior search facilities.
 Delivered on time to a very modest budget.
 Well received gloabally by customers, external auditors and internal compliance teams.

Received a top achievement award for this project.