Preparation for Regulatory Inspection
Regulatory inspection announced with 3 months notice.
Requirement for team to be prepared for inspection.
Ensured team readiness and confidence for inspection with three workshops:
1 Announcement of inspection and discussion of how inspectors behave and who they speak to.
Behaviour of staff during inspections.
2 Individual and team readiness and training including mock inspection interviews and individual preparation plans.
3 Are we ready? Final preparations and training.
Built an intranet website where all materials news and updates were posted during the run up to the inspection.
Successful inspection outcome.
Team were well prepared and confident.
Current processes improved and team more confident about future inspections
Received an achievement award for contribution to successful inspection outcome.